Refund policy

RETURN POLICY

Please note that all items are sold 'as-is'. Some artworks have been pre-owned and/ or are vintage. We do our very best to accurately describe the condition of each artwork.

Our pricing policy is based on the artwork alone, we do not take frames into our pricing consideration. Our frames are often vintage, meaning they may have flaws, surface scratches and other issues and therefore framing issues are not a basis for a return.

Returns We accept returns within 14 days of purchase. All artwork including frames must be returned in the exact same condition as they were originally packaged, shipped, or handed over. Return shipping and insurance costs are the responsibility of the buyer. Artwork must be professionally packed and insured. If packing assistance is needed, UPS and FedEx both provide professional packing services for a reasonable fee.

Expected Processing Timeline After an item is received and determined to be in its original condition, the buyer will be issued a full refund within 5 working days.

Damages Please inspect your order upon reception and contact us immediately if the item is damaged.  If damaged during transit, PLEASE TAKE PHOTOS of the damage, as well as any damage to the shipping materials. Shippers will not entertain a claim without full evidence including photos, etc. 

Exceptions / non-returnable items Any item that has been customized (i.e special print orders, custom framing, etc) cannot be returned. Frames, matting, hanging materials, etc that was included with a purchased artwork cannot be returned on their own.